The QuickBooks Crash Com Error is a common error message that appears in QuickBooks when the software is unable to communicate with the email service provider. When this error occurs, users are unable to send invoices or any other documents through QuickBooks. This can cause significant delays in business operations and can hinder productivity.
Reasons Behind QuickBooks Crash Com Error
There are several reasons why the QuickBooks Crash Com Error while mailing invoices occurs. These include:
1. Incorrect email settings: If the email settings in QuickBooks are incorrect or outdated, the software may not be able to communicate with the email service provider. This can cause the Com Error.
2. Damaged or corrupt QuickBooks files: If the QuickBooks files are damaged or corrupt, the software may not function properly. This can cause the Com Error.
3. Antivirus or firewall settings: Sometimes, antivirus or firewall settings can interfere with the communication between QuickBooks and the email service provider. This can cause the Com Error.
4. Outdated QuickBooks software: If the QuickBooks software is not updated to the latest version, it may not be compatible with the email service provider. This can cause the Com Error.
How to Solve QuickBooks Crash Com Error While Mailing Invoices
Now that we have identified the reasons for the QuickBooks Crash Com Error while mailing invoices, let's look at some effective solutions to fix this issue.
Solution 1: Check email settings in QuickBooks
The first step to fix the Com Error is to check the email settings in QuickBooks. To do this, follow these steps:
1. Open QuickBooks and go to the Edit menu.
2. Select Preferences and then click on Send Forms.
3. Click on the My Preferences tab.
4. Ensure that the email address and password entered are correct.
5. Check the SMTP server settings and ensure that they are correct.
6. Click on the OK button to save the changes.
Solution 2: Repair damaged or corrupt QuickBooks files
If the QuickBooks files are damaged or corrupt, the software may not function properly. This can cause the Com Error. To repair the damaged files, follow these steps:
1. Close QuickBooks and open the QuickBooks Tools Hub.
2. Click on the Program Problems tab and then select Quick Fix my Program.
3. Wait for the repair process to complete and then restart QuickBooks.
Read Also- Advanced Troubleshooting Methods to Solve Quickbooks Error 15311
Conclusion
In conclusion, the QuickBooks Crash Com Error while mailing invoices can be a frustrating issue for users. However, by following the solutions mentioned above, users can fix this issue and if having any doubts call at toll-free number +1-(855)-955-1942.
FAQs
Question 1: How do I update QuickBooks to the latest version to fix QuickBooks Crash Com Error?
Answer: To update QuickBooks to the latest version, open QuickBooks and go to the Help menu. Select Update QuickBooks Desktop and then click on Update Now. Follow the on-screen instructions to complete the update process.
Question 2: How do I check my email settings in QuickBooks?
Answer: To check your email settings in QuickBooks, go to the Edit menu and select Preferences. Click on Send Forms and then select My Preferences. Choose your email provider from the list and enter your email address and password. Click on Test Email to verify your settings.