Sometimes, when QB users try to send the Payroll Data or Direct Deposit Paychecks to their employees, they may face QuickBooks Payroll Not Working issues. This is one of the most confusing and frustrating errors that they cone across in QB PAyroll.
However, it can be easily fixed with the help of some basic troubleshooting methods. This blog here will teach you how you can identify this error and fix it in no time before it becomes big trouble for you. So, follow the complete article step by step.
What is QuickBooks Payroll Not Working Error?
Whenever the QuickBooks application faces any network connectivity issue, the app gives an error message saying, QuickBooks Payroll not working,” “QuickBooks payroll connection error” or “QuickBooks payroll network problem”. The issue clearly indicates that there is some issue with your network connectivity which is troubling your QuickBooks Payroll in loading or connecting. So you need to fix your network issue to resolve this error.
What are the reasons for QuickBooks Payroll Not Working Error?
There are multiple reasons apart from the network connectivity that can trigger this QB Payroll error. Some of these reasons are discussed below:
You might be using the multi-user mode to send payrolls.
Your application security certification might have got expired.
You might be having some common connectivity issues.
The Network Timeout error is stopping your application from connecting with the server.
There might be issues with the Date and Time on your system.
Read Also- How to Resolve QuickBooks Error h202
Methods to Troubleshoot the QuickBooks Payroll Not Working Error
Basically, the methods that you use to troubleshoot the common network issues are only used to fix this QB payroll error also. These methods include
Method 1: Manually Update QuickBooks Desktop
QuickBooks application often faces issues in downloading and updating the payroll upates due to some internal and hidden issues in the application. These issues are generally rolled out by the updates, so you need to opt for a manual update for the application.
First, close the company file screens and also quit the QuickBooks Desktop window.
Then, press the Windows icon to get the Start menu on the screen.
Then go to the search bar and type there QB Desktop.
Now, put your cursor on the QuickBooks Desktop icon, then choose the Run as Administrator option from the context menu.
The No Company Open window should now be open for you.
Next, for updating QuickBooks Desktop, click on the Help button by choosing it from the drop-down menu.
Now, choose the Mark All option by moving to the Settings button. Click the "Save" button.
Next, choose the checkbox next to Reset Update by tapping the Update Now button.
Once this is finished, click the Get Updates option and restart your computer.
If you are still confused, talk to our experts at +1-(855)-955-1942.
Method 2: Install a Digital Signature Certificate
Go to Windows Explorer and choose the QuickBooks folder at C: ProgramFiles/Intuit.
Right-click the QBW32.exe file and select Properties to proceed.
From the menu on the left of the screen, select the Digital Signature tab. Verify that Intuit is also checked off in the list of signatures.
Next, go to the Detail tab next to learn more about it.
Choose View Certificate from the menu that appears in the box.
Similarly, select the Install Certificate option in the Certificate box.
Click Next repeatedly until Finish displays.
Lastly, open QuickBooks, click Complete, restart your computer, and launch the update.
Conclusive Words!!
Hopefully!! You might have understood the reasons why QuickBooks Payroll Not Working gets triggered in your system. Along with it, the steps to fix the error might also be clear. So you would be able to deal with the error whenever you face it. However, if you still get stuck over it, do not take time and connect with our QuickBooks Experts at Data Service Support for further assistance at our Toll free number +1-(855)-955-1942.
Recommended Reading- How to Fix QuickBooks Error 15276 (Payroll Update Problem)