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Getting QuickBooks Error 15101? Here’s What to Do

Updated: Jul 10, 2023

QuickBooks is a leading accounting software trusted by many small and mid-sized business owners. It’s a multi-tasking software that helps to generate invoices, accept payments, pay employees, track inventories, etc. Experiencing errors in it is pretty much common. QuickBooks Error 15101 is a payroll update error which mainly appears when you try to update QuickBooks desktop and download the latest Payroll tax tables.


This error may pop up on the screen with a warning message, “Error 15101: When updating QuickBooks desktop or payroll.”


Moreover, Internet connectivity errors also create problems while updating payroll or its features and cause issues while updating bank feeds in QuickBooks Desktop. A missing or outdated digital signature certificate is the most apparent reason for the same error code.


What provokes QuickBooks Error Code 15101?


There are several common reasons that might lead to error 15101 in QuickBooks; a few of them are presented below:

  1. If the Digital Signature Certificate isn’t installed properly or is corrupted, QuickBooks Error 15101 is most likely to occur.

  2. Some other third-party application is interfering with the QuickBooks internal processes or a virus attack, causing an issue in the payroll update process.

  3. When QuickBooks is not set to use Internet Explorer as the default browser, it may trigger error 15101 in QuickBooks.

  4. QBWebconnector.exe stopped working suddenly.

  5. Another reason is if Internet settings are not in the proper format.

Read Also - Troubleshooting methods for quickbooks error 6129 (db connection verification failure).


Don’t know how to resolve QB error 15101?


If you really want to get over QuickBooks Error 15101, it is required to carry out the below-listed troubleshooting methods in a given order:


Method 1: Run the Reboot.bat file

  1. To start off, hit right-click the QuickBooks icon from the Desktop.

  2. Now, Choose the Properties option.

  3. Navigate to the Shortcut tab and tap on the Open file location.

  4. After this, locate the Reboot.bat or reboot file from the list on the screen.

  5. You need to right-tap on the Reboot.bat file and select Run as Administrator.

  6. Press Yes to get user account permission.

  7. Thereafter, a CMD window will open and display a different file scrolling.

  8. Reboot the system.

  9. At last, open QuickBooks Desktop and hit Install to download the latest payroll updates, if any.


Method 2: Set Internet Explorer as the Default Internet Browser

  1. Firstly, open Internet Explorer from the Desktop.

  2. Next, you need to select Tools or the Gear icon from the top right corner.

  3. Once done, click on Internet Options and then navigate to the Programs tab.

  4. Now, tickmark the “Make Internet Explorer the Default browser” checkbox.

  5. Press Ok to save changes.


Final Words!


Do you still have queries related to QuickBooks Error 15101? Don’t panic; here’s the answer. It’s very common to find issues while trying to update QuickBooks Desktop or payroll tax tables. So, if in case you want to resolve this error at the earliest, feel free to have a word with our certified experts at a Toll-free number +1-(855)-955-1942. We’ll get in touch with you soon with the most satisfactory results.


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