Are you facing Error 6189 77 while managing your accounts with QuickBooks? Well, you are not alone. Several times users face this error while using QuickBooks software. This error is generally encountered when the user tries to create or open the company file and can lead to serious problems if not fixed on time. Therefore, it is important to fix this issue before its late. This article will guide you about the error and its causes and will also let you know a few quick fixes.
What is QuickBooks Error 6189 77?
Error 6189 77 is a runtime error that belongs to the 6000-error series. This error occurs when there is any issue with your company file, and the software is unable to access the company data file either due to incorrect access permissions or when it is unable to read the permissions correctly. Some of the main reasons why Error 6189 77 is encountered are given below.
What are the main causes of QuickBooks Error 6189 77?
The main reasons why you encounter Error 6189 77 include:
Damaged or Corrupted Data file
This Error can occur when the data associated with QuickBooks that you are trying to access is already damaged or corrupted due to several other reasons and thus, the software is not able to access it.
Logging by someone in Single User mode
One of the main reasons QuickBooks Error 6189 77 is encountered is when there are multiple users using the software at the same time, and someone mistakenly opens it in single-user mode from another system.
The mismatch between the Transaction log and the company file
Error 6189 77 can also be encountered if there is any mismatch between the transaction lo0g file(.TLG) and the company file. The Transaction Log File is those files that are created when someone opens QuickBooks and accesses the company file in some new location or device.
Corrupted Software Installation
Sometimes incorrect or corrupted software installation can also lead to this error.
Virus infected System
Sometimes if the system gets infected with a virus or malware, then also QuickBooks can display Error 6189 77.
4 Quick Steps to fix Error 6189 77
To fix the QuickBooks Error 6189 77, you need to perform a few quick steps. Some of the quick and easiest possible ways are given below. Follow any one of the given methods to resolve the issue.
Method 1: Changing the name of the Transactional Log File.
As discussed before, this error can be encountered when there is a mismatch between the Transactional Log File and the company file. To solve this issue:
Go to the folder having your company file.
Search for the transaction log file in the folder. (This has the same name as your company file but is with the .tlg extension.
Now to rename the file, right-click on it and choose the rename option.
Keeping everything the same, just add the word OLD at the end of the file name. ( For example, Company_file.qbw.tlg.old)
Now open the QuickBooks desktop application and check if it's working fine.
Method 2: Reinstallation of the Microsoft Visual C++ Redistribution Package.
The corrupted Microsoft Visual C++ packages can also lead to the same error. To fix this, you need to reinstall the runtime libraries. Follow the following steps to do so:
Go to the Control Panel first.
Look for the Programs and Features option and click on it.
Open the installed program list and look for the MS Visual C++ Redistributable Package.
Click on the uninstall option from the drop-down menu.
Once the process gets completed, reboot the system.
Now download the latest version of the redistributable package.
Read Also- How to resolve QuickBooks error 3371 and QuickBooks Error 392
Method 3: Reinstall QuickBooks Desktop Software
Corrupted software can also lead to the same error. These steps can help you with solving this issue.
Tap on the Windows Start Button and click on the Control Panel.
Go to the Uninstall Program option.
Scroll down the list and search for the QuickBooks version that is needed to be uninstalled.
Uninstall the software.
Now download the QuickBooks back from a credible site and reinstall it on the system.
Method 4: Shutdown all the Unwanted Running Apps
Sometimes the apps running in the background can also cause QuickBooks to display Error 6189 77. You need to stop the unwanted programs from running in the background through the task manager. Follow these steps to do so:
Go to Task Manager.
Click on the Process Tab from the new window that has opened up.
Select the extra programs one by one and click on the End Process button.
To Sum Up
QuickBooks Error 6189 77 is a common error that users face and can easily be resolved with these steps. However, if you still face the same issue, you can restart your computer and try to update your QuickBooks desktop application. You can also get in touch with QuickBooks support team. The qualified experts will provide you with the best solution for all your issues regarding QuickBooks.